PARADIGMATIC AND METHODOLOGICAL GUIDELINES FOR THE DEVELOPMENT OF BUSINESS PROCESSES IN TRANSPORT COMPANIES

Abstract

This article examines the paradigmatic and methodological frameworks for the development of business processes in transportation companies amid current conditions of economic, political, and security instability, digital transformation, and growing uncertainty. It analyzes contemporary approaches to the organization and management of business processes, including systemic and process-oriented approaches, which enable enterprises to ensure the autonomy of subsystems, quickly adjust routes and logistics schemes, maintain critical functions in the event of infrastructure disruption, and effectively interact with partners, customs and border services, EU operators, and other stakeholders.

Particular attention is paid to business processes in the field of technological innovation, which are viewed as a workflow with clearly defined boundaries, beginning with supplier resources (material, human, and informational) and ending with the implementation of new technologies, improved products, information systems, or new energy sources. The study examines the role of digitalization, data analytics, and automated management systems in enhancing the efficiency, accuracy, and adaptability of processes, as well as their impact on the strategic viability of enterprises.

It has been established that modern transportation companies are shifting from a "growth-oriented optimization" model to a model based on "resilience and adaptability as the foundation of business viability." A process-oriented approach facilitates the creation of alternative routes and backup subsystems, the digitization of critical operations, and increased transparency through modern monitoring systems.

The novelty of this study lies in the systematization of paradigmatic and methodological guidelines for business process management, as well as the integration of the principles of sustainability, adaptability, digitalization, risk-based management, and customer-centricity within the context of modern transportation companies.


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